30-Day Money Back Guarantee

If you're not 100% satisfied with your purchase, we offer a hassle-free 30-day money-back guarantee.

Return Process:

Products must be returned in their original, unmarked condition within 30 days of purchase.

The customer may choose either:

  • A full refund of the purchase price of the returned products; or
  • An exchange for alternative products.

Freight or shipping costs are not refundable under this guarantee.

The customer is responsible for the cost of return freight and must ensure that the return freight is appropriately packaged to prevent damage during transit.

Return Address:

Future Fence Pty Ltd (Ph: 1300 479 597)
60 Allworth Street
Northgate 4013 QLD
(across from apartment block 47) 

Return Notification:

After receiving your returned item, we will send you an email acknowledging its arrival and notifying you of the outcome of your claim under this guarantee.

Refund Process:

If your return is approved, your refund will be processed promptly.  The refund will be automatically applied to your credit card or the original method of payment. Please allow 7 to 10 days for the refund to be credited back to you.

At Future Fence, your satisfaction is our priority and we appreciate your trust in our products.  If you have any questions or concerns, please feel free to contact our customer service team.